Terms of service

📄 Terms of Service 

SECTION 1 - OVERVIEW

Welcome to NebulaNest. The terms “we”, “us” and “our” refer to NebulaNest.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use our Services.

SECTION 2 - ELIGIBILITY & ACCOUNT

You must be at least the age of majority in your jurisdiction.

You agree to provide accurate, complete, and current information. You are responsible for safeguarding your account and all activity under it.

We reserve the right to suspend or terminate accounts at our sole discretion.

SECTION 3 - PRODUCTS

We strive for accuracy but do not guarantee that product descriptions, images, or colors are error-free or exactly match the product received.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities
  • Refuse orders at our discretion

SECTION 4 - ORDERS & ACCEPTANCE

All orders are offers to purchase, not automatic acceptance.

We may:

  • Refuse or cancel any order
  • Limit quantities per customer
  • Cancel suspected fraudulent or high-risk transactions

Once an order is placed, cancellations are not guaranteed.

All purchases are subject to our Refund Policy.

SECTION 5 - PRICING & PAYMENTS

Prices may change at any time without notice.

You agree that:

  • Payment information is valid and authorized
  • You will pay all charges, taxes, and fees
  • Chargebacks without valid reason may result in account suspension and legal action

SECTION 6 - SHIPPING & RISK

Delivery times are estimates only.

We are not liable for delays caused by carriers, customs, or external factors.

Risk of loss transfers to you once the order is handed to the carrier.

You are responsible for:

  • Providing correct shipping details
  • Any customs duties or import taxes

SECTION 7 - RETURNS & REFUNDS

All returns and refunds are governed exclusively by our Refund Policy [LINK].

SECTION 8 - INTELLECTUAL PROPERTY

All content is owned by NebulaNest or its licensors and protected by law.

You may not:

  • Copy, reproduce, or exploit content
  • Use branding without permission

SECTION 9 - THIRD-PARTY SERVICES

We are not responsible for third-party services, tools, or links.

Use them at your own risk.

SECTION 10 - SHOPIFY RELATIONSHIP

NebulaNest operates independently from Shopify.

You agree that Shopify is not liable for any claims related to purchases made through our store.

SECTION 11 - USER CONTENT & FEEDBACK

Any content you submit grants us a worldwide, perpetual, royalty-free license to use it.

We may remove content at our discretion.

SECTION 12 - PROHIBITED USE

You may not use our Services for:

  • Fraud or illegal activity
  • Abuse, harassment, or harm
  • Interfering with site security
  • Automated scraping or bots

We may terminate access immediately for violations.

SECTION 13 - DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available”, without warranties of any kind.

Some jurisdictions may not allow limitations, so parts may not apply to you.

SECTION 14 - LIMITATION OF LIABILITY

To the maximum extent permitted by law:

NebulaNest shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or data

Your sole remedy is limited to the amount paid for the product.

SECTION 15 - INDEMNIFICATION

You agree to indemnify and hold harmless NebulaNest and its partners from any claims arising from:

  • Your breach of these Terms
  • Your misuse of the Services
  • Your violation of any law

SECTION 16 - TERMINATION

We may suspend or terminate access at any time without notice.

SECTION 17 - GOVERNING LAW & DISPUTES

These Terms shall be governed by the laws of the State of [INSERT STATE, e.g., Wyoming, Delaware], United States.

Dispute Resolution (IMPORTANT):

  • All disputes shall be resolved through binding arbitration
  • You waive the right to participate in class actions
  • Claims must be brought individually

SECTION 18 - CHANGES TO TERMS

We may update these Terms at any time. Continued use = acceptance.

SECTION 19 - CONTACT INFORMATION

Email: info@neoplyz.com
Address: Ocho Norte, 01520, Temuco, Chile
Phone: +56965895603